Privacy Policy

This Privacy Policy describes how Sterlin Vale ("Sterlin Vale," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website or purchase products from us. By using our website, you agree to the practices described in this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

When you make a purchase or attempt to make a purchase through our website, we collect certain personal information you voluntarily provide, including your:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information

• Order details

When you browse our website, we may also automatically collect certain technical information such as your IP address, browser type, device information, operating system, and browsing activity to help us improve our website and customer experience.

If you choose to subscribe to our marketing communications, we may send you promotional emails, text messages, product announcements, special offers, and other updates. You may unsubscribe from marketing communications at any time.

SECTION 2 – CONSENT

When you provide personal information to complete a purchase, verify your payment, arrange shipping, process a return, or contact customer support, you consent to our collection and use of that information for those specific purposes.

Where required by law, we will obtain your consent before using your information for marketing or other secondary purposes.

You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link in our emails, replying STOP to SMS messages where applicable, or contacting us directly at:

Email: support@sterlinvale.com

Phone: 888-888-8888

SECTION 3 – DISCLOSURE OF INFORMATION

We may disclose your personal information when required by law, to comply with legal obligations, protect our legal rights, prevent fraud, enforce our Terms of Service, or respond to lawful requests from government authorities.

SECTION 4 – SHOPIFY

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services.

Your information is stored through Shopify's secure data storage systems, databases, and applications protected by industry-standard security measures.

Payment Processing

If you complete your purchase using a direct payment gateway, your payment information is processed securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Payment information is encrypted during transmission and stored only for the time necessary to complete your transaction.

For additional information, please review Shopify's Privacy Policy and Terms of Service.

SECTION 5 – THIRD-PARTY SERVICES

We work with trusted third-party service providers to operate our business, including payment processors, shipping carriers, marketing providers, analytics providers, and customer support platforms.

These service providers only receive the information necessary to perform services on our behalf.

Please note that these providers maintain their own privacy policies governing how they collect, use, and store personal information.

If you leave our website through a third-party link, you will no longer be governed by this Privacy Policy. We encourage you to review the privacy policies of any external websites you visit.

SECTION 6 – SECURITY

We take commercially reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Our website uses Secure Socket Layer (SSL) encryption and follows generally accepted industry security standards.

Although no method of internet transmission or electronic storage is completely secure, we continuously work to safeguard your information using appropriate technical and organizational measures.

SECTION 7 – COOKIES

Our website uses cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and personalize your shopping experience.

Cookies may also be used by Shopify, analytics providers, and advertising partners to measure website performance and improve advertising relevance.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

SECTION 8 – CHILDREN'S PRIVACY

Our website is not intended for children under the age of 18.

By using our website, you represent that you are at least the age of majority in your state or province of residence or that you have obtained appropriate parental or guardian consent where required by law.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes become effective immediately upon posting on this page. If material changes are made, we will update the effective date or provide additional notice where required by law.

Continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

If Sterlin Vale is acquired, merged, or reorganized, customer information may be transferred as part of that transaction, subject to applicable privacy laws.

SECTION 10 – ONLINE ADVERTISING

We use advertising and analytics services, including Google Ads, Google Analytics, and other advertising platforms, to better understand website performance and provide relevant advertisements.

These services may use cookies, pixels, and similar technologies to measure advertising effectiveness, understand user interactions, and display advertisements based on previous visits to our website.

These technologies do not provide advertisers with access to your personal devices or sensitive personal information.

You can manage your advertising preferences through Google's Ads Settings or by adjusting your browser's cookie settings.

You may also opt out of interest-based advertising through the Network Advertising Initiative or the Digital Advertising Alliance where available.

CONTACT INFORMATION

If you have questions about this Privacy Policy or would like to request access to, update, correct, or delete your personal information where applicable, please contact us:

Legal Entity Name: CGN Trading Group LLC

Store Name: Sterlin Vale

Email: support@sterlinvale.com

Phone: 888-888-8888